Charter organizes ‘Major You’ back to school sweepstakes
Worcester – Charter is gearing up for its big rush as thousands of students living in off-campus housing seek to get connected with high speed internet, video, and phone services. Students can also learn about new innovations, such as applications that allow students to take “TV anywhere” with their mobile devices.
Charter's Senior Vice President of Marketing Allan Samson said the company has turned its busiest season into a special customer event, the “Major You” campaign. The company has also taken measures to ensure it can meet the demands of off-campus housing tenants and provide top-notch customer service.
“It's a busy and exciting time of year for Charter – and we'se worked hard to plan and solidify our processes to ensure customers receive prompt service, competitive offers and a superior network that delivers high-quality products and services,” he said.
Samson said Charter has witnessed a lot of changes from a technology standpoint when it comes to off-campus student housing. The reliance on high-speed Internet for students to function in today's academic environment is perhaps the most notable.
He added that most students opt for Charter's standard 30 Mbps Internet service to support the needs of both multiple roommates and multiple devices, from laptops and tablets to other handheld devices and smart phones.
“If you want to witness the perfect intersection of entertainment, education and technology, visit a college campus,” said Samson. “Charter customers are already viewing programs like ESPN on their Smart Phones and Kindle Fire tablets – and more innovation is coming.”
The impact of the off-campus student housing rush is felt by many who are on the scene helping to get new tenants settled. Many of these off-campus rentals are older homes renovated into apartment flats, and parking is a luxury on a campus environment.
The same holds true for Internet and cable technicians who work around the clock to light-up off-campus housing units to support student needs when it comes to their high-speed Internet, video and telephone services.
“Much like a retailer has a peak season during the holidays, this is a busy season for our industry,” said Greg Garabedian, vice president and general manager for Charter's operations in New England. “During the course of a few weeks, a lot happens to get tenants up and running with their technologies. From Charter's standpoint, that means increased work volumes associated with transferring service and new installations.”
Garabedian added that from August through Labor Day his technician teams increase their work volumes by as much as 25 percent in some areas.
Charter is also inviting college-age and tech fans of all ages to enter the Charter Communications “Major You” Sweepstakes where it's possible to win $10,000.00 or one of 149 Amazon Kindle Fire HD tablets.? The promotion started in July and ends at 12 p.m. ET, Sept. 30, 2013. For more information and to enter, visit www.MajorYou.com.
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